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Janice F, 16 Aug 2019

A very enjoyable course . Keith was an excellent trainer who was very professional and informative but also made me feel very comfortable within the environment .
Response : Hi Janice, I'm so pleased that liked the course. You all helped to make the course a success. Everyone was punctual, attentive and engaged. That made my job a lot easier. Kind regards, Keith.

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Keith G, 14 Jun 2019

Sterling

Ray presented the course in a relaxed but informative manner and catered for all levels of experience within the group which allowed everyone to attain a good understanding at their own pace. Keith

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Kevin F, 23 Apr 2019

Leeds

I could not fault the course in anyway. Eric Miller was outstanding because unfortunately Tracey was unable to attend due to illness. So single handedly Eric conducted the course in a very professional manner.

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Harry T, 07 Mar 2019

Very informative, good training. Memorable information.

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Ricardo M, 06 Mar 2019

Very good knowledge from trainer and found the course to be very interesting.

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raymond m, 01 Mar 2019

it was a very interesting course to be in . Its definitely taught knowledge about the process of the endoscope disinfecting and why it is important.

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mukund P, 20 Feb 2019

Course materials did not arrive for course

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sevvel m, 04 Feb 2019

Ray Martin is a very experienced and knowledgeable trainer. Practical session was very useful .

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Paul W, 12 Jan 2019

the endoscope machine could do with checking as it tripped out when testing it and smelled of burning and to open the door you had to log out and log in
Response : Hi Paul, I am sorry that there were issues with the equipment. However, faults do occur from time to time which cannot be for-seen. With regard to logging in to open the door. This is how MMM the owners of the equipment set them up for their tracking system. As this reflects the real world scenarios that you are likely to encounter, it is best that the course practical is as true to life as possible. Regards.

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martin b, 11 Jan 2019

I felt that there was too much information crammed into too shorter time. It was at times rushed. There should be a printed list of all the acronyms used !
Response : Hi Martin, The Endoscope Washer course is one of the most intense courses on our portfolio. I myself attended a similar course at another training provider and remember feeling the same way about that course. Even though I was an experienced CP(D) in other disciplines, I still found the course difficult. I take your point about the list of acronyms and we will ensure our glossary in the handouts is updated accordingly. Regards.

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