I felt that there was too much information crammed into too shorter time. It was at times rushed. There should be a printed list of all the acronyms used !Response : Hi Martin, The Endoscope Washer course is one of the most intense courses on our portfolio. I myself attended a similar course at another training provider and remember feeling the same way about that course. Even though I was an experienced CP(D) in other disciplines, I still found the course difficult. I take your point about the list of acronyms and we will ensure our glossary in the handouts is updated accordingly. Regards.