Chelsea J, 11 Apr 2026
Newcastle upon Tyne
Trainer did not introduce her self or the purpose of the course. She was inappropriate with comments towards services. The course was not hands on but death by power point. Two people on the course said they had never done moving and handling before and she didnt show them how to do it. By half 4 she said knock your self out with the equipment and people left the course without doing any practical. I personally used the manikin at the end.
Cynthia C, 02 Apr 2026
Newcastle upon Tyne
Trainer Rachael was amazing and excellently delivered the training. She answered all questions with examples and explainations.
Jo S, 16 Mar 2026
Trainer had poor knowledge and was confrontational when views were challenged
Mark S, 16 Mar 2026
This was basically an LD and Autism course. It had nothing to do with Oliver McGowan. I have taken courses such as this numerous times throughout my career in health & social care. I didn’t need to do it again. The videos were too quiet to be able to even adequately hear. The trainer said it’s always like this. Nothing looked into to in the past to improve this situation or for future courses. The co-trainers were a let down too. The morning one spoke so fast he couldn’t be understood, then during one of the videos he decided to sit there and eat a packet of crisps! It was hard enough to hear the videos without him doing that. The afternoon co-trainer I struggled to understand due to his strong accent. I’m sorry to be so negative but this is what feedback is for. Unless people are honest and tell you the truth, you can never improve.
GLORY S, 11 Mar 2026
Nottingham
It was a good time spent, the trainer was good.