Showing 391–400 of 975 reviews (3 star)
Venue changed room location. This was not communicated. Called Health and Safety group and was first told there’s no venue in Chelmsford- then realized her error but unhelpful customer service. Arrived at the new room at 1:45, no trainer there and was greeted by an angry group of student telling us we can’t just join for half a day. Trainer arrived and told angry day students that we were there for the last half of the day- trainer was told by angry day students that it’s ‘disgusting’ Made to feel really unwelcome. You need to communicate better with your students
We had to ask for a hot drink The course is more suitable for healthcare support workers as nurses had to help quite a few times
Very sketchy moving and handling section. Skills only demonstrated, no chance to practice. I was expecting BLS and moving and handling only and that it would be covered in depth with a practical element where all had to be observed in practice.
Their was some confusion about the classroom venue which led to unsettled arrivals at the beginning.The morning session went well but after lunch the group which had by then gelled were very surprised by the arrival of other students who were only doing the afternoon. This had not been mentioned or forewarned. It changed the group dynamics and was unsettling.
The way of teaching and explaining was great.
The Training course was fine. The trainer was helpful and has great knowledge about the field. However his speech was not clear enough and the presentation slides could not be seen. Trainees complained and he refused to turn off some lights for us to see better
New to the field but could follow up the training.the trainer did just well