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A lot to take in, but overall good knowledge, which helps to keep you right during administration and also keeps the service user safe from any mistakes that may occur.
Brilliant course lots of useful information that I can use in my work place. I feel a lot more comfortable now relating to this subject.
Very informative, offers techniques different to previous jobs roles whilst keeping our adults safe
Very good course when learning the skills to breakaway went through things clearly and slowly. Gil also spoke about de-escalation which is very important.
Very interesting, learnt lots of new skills.