Showing 281–290 of 865 reviews (3 star)
Our original trainer did not arrive to deliver the training. Communication about this had to be initiated by the course participants. The communication received from the Health and Safety Group was massively conflicting providing the participants with various anticipated start times and reasons of why the trainer would not be attending. We were told that there was a risk that we would not have enough time to go through all the training which was a huge stress seeing as I had booked myself and 9 of my team members on the training and we were unable to rebook due to our very busy diary commitments and loss of earnings for the day. I have ranked the training day higher due to Gemma who was our replacement trainer and was very knowledgeable and clearly an experienced trainer. I have now booked myself and my team on 5/6 one day training sessions and every one of them has had issues. The only reason I have continued to book on to the course is because of the convenient location and the fact we can complete it within one day which minimises our loss of earnings. We will be looking at alternative providers moving forwards.
Nightmare to park, extremely expensive car park
I think the safeguarding element was too short. I manage support workers and feel there was not enough information provided.
Paul was very knowledgeable and ensure they group engaged with the tasks and activities.