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This is always important and very helpful towards my daily practice in the Health Care Environment… I am more confident every time I refreshes this cause. And the tutor was very engaging and helpful with lots of patience with his explanations…
A slightly room for improvement (better jugs with hot water? :-) Tiny bit chaotic instructions and speech of the trainer. But he was genuinely engaged and liked his group. Very friendly trainer.
the trainer was very good and patient
Good refresher course and I enjoyed every bits of it