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The room was very cold all day and the coffee machine was not always working. I have attended several of these days over the past few years and the trainer was a refreshing change - his teaching style was interactive and encouraged participation.
On overall quality of the training is 3 stars as the health & safety group did not deem it necessary to provide basic snacks on this training.
The venue was good but the luck of snacks was unacceptable. They only had basic tea and coffee.