Trainer was quite intense when someone asked about fire Marshall. He didn't listen to the actual question from a female trainee and basically had a rant about her managers. At nearly the end ( one man fell asleep during the training) he said i had asked him to call 911 when I had actually asked him to call 999. He made me feel belittled when he thought I had said 911and started making a joke and laughing about it. When he had finished laughing I told him I didn't say that and maybe he should listen properly. I did not like him at all and he kept trying to get people to tell him he was right all the time. He kept saying about him being a doctor and made me feel stupid. I really wouldn't like to be at another training session with him.

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Keeley H, 29 Dec 2025

Long day very cold but ok

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Priscila F, 22 Dec 2025

Cardiff

The Trainor is not good enough in explaining the Topic ,in which it's should relate to the work place that we need .the hotel refreshment is not really well organized .

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Annie B, 22 Dec 2025

Cardiff

The triener not good in explaining and not interest in teaching. Venue is not conducive, not even providing a proper hot drink to make us staff whose doing the training comfortable. Staff is rude. It needs more encouragement and

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