The Health and Safety Group reviews

4.8 (63,906 reviews)
AI summary of reviews

Trainers consistently turn detailed subject matter into clear, engaging and practical learning, using humour, discussion, demonstrations and real-life or lived-experience examples. Attendees value their knowledge, patience, inclusivity and willingness to answer questions, while clear materials and well-structured delivery make complex topics easy to understand. They say the training refreshes skills, builds confidence and transfers directly to safer, more effective practice in their roles.

Knowledgeable trainersPractical learningWorkplace confidence

Generated from recent reviews; may not reflect every review

Showing 91–100 of 200 reviews (2 star)

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“

The training could not begin until 1.30 due to the original trainer not being available. No communication from the company, we had to chase up to find out what was happening and was then given conflicting stories. We were sitting around the hotel venue for over 4 1/2 hours until the replacement trainer arrived. Replacement trainer did a good job getting through all of the content but the lack of communication from the company was very poor.

Hull
Claire M · 08 Sep 2025
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“

Excellent

London
Oibugbe O · 04 Sep 2025
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“

The training was superb and the trainer made it interesting

Colchester
Emmanuel S · 01 Sep 2025
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“

It was too hot

Moras M · 28 Aug 2025
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“

Joseph gave us very good info on all topics. Excellent work

Faith N · 19 Aug 2025
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“

Some of the statements made by trainer were quite misleading and contrary to our national guidelines. His commented many times that people in high places or bosses may be friends and raising complains may have repercussions.

Birmingham
Binod S · 11 Aug 2025
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“

Very loud session with argumentative group. Very challenge to follow along due to other candidates shouting and arguing. Did not really apply to my role (hospital) rather in a care facility.

Colchester
Joshua P · 05 Aug 2025
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“

Informative

Brighton
Sibongile S · 03 Aug 2025
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“

It is a very interactive class with hands on equipment for a proper practice. The trainer was clear and very good with his teaching.

London
Ahmed S · 20 Jul 2025
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“

I found the course to be very disorganized, and I believe much of this was due to the instructor’s approach. Unfortunately, the instructor’s conduct was unprofessional and, at times, disrespectful. The instructor frequently went off-topic, providing examples that were not relevant to the course material. Additionally, there was an incident where the instructor yelled at a fellow learners who briefly checked their phones to attend to family matters, using inappropriate language saying “ i don’t care who the hell you are”. The instructor’s tone was often condescending, and they did not allow for others to speak or if someone did they would argue with them . During practical demonstrations, such as chest compressions, the instructor did not allow for proper technique, such as failing to allow the chest to fully recoil, nor did they provide clear explanations—for example, on how to properly locate landmarks for compressions. Overall, I felt uncomfortable throughout the training, and I am disappointed, especially considering the cost of the course. I hope this feedback is taken seriously to improve the experience for future participants.

London
Aurora H · 04 Jul 2025
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