James G, 26 Feb 2026
Good course - participant numbers probably need to be looked at to allow all to be cross-examined as par for the course
Rhiannon D, 25 Feb 2026
I found the different personality types really interesting as it's hard to please everyone, planning helps but there will always be people that don't agree with how you've approached something and that's okay as long as I've done my best it's all I can do.
Joanne H, 25 Feb 2026
Max was engaging, informative and eloquent in his delivery of the course. The content was extremely relevant to y day-to-day role as a general case manager. The section on the capacity assessment was enlightening - a pity that the report is not more standardised - maybe this could be a contention for future work with the powers that be.
Caroline W, 25 Feb 2026
Learned some good techniques for negotiations
Brenda P, 25 Feb 2026
Overall an enjoyable training day. Learnt a lot of nuggets. Very helpful.
Beverley R, 25 Feb 2026
It was a good day, although I would not be a great negotiator over night but could strengthen this in the future
Hannah K, 25 Feb 2026
Really useful and interesting day. Thanks!
Jenny P, 24 Feb 2026
Andria really was able to read the room and deliver training.
Alisha R, 24 Feb 2026
Could have had explained and use the manual materials more.