Felicia F, 15 Jun 2025
The Accident and Investigation course was highly informative and excellently delivered. Richard Jones, the trainer was outstanding — not only in their knowledge of the subject matter but also in their ability to communicate it clearly and effectively. Their explanation and descriptive skills were exceptional, making complex processes easy to follow and understand. The highlight for the excellent training skills Richard has in choosing the right colleagues to help practically review our understanding of gained knowledge was the interactive role-play exercise, where he brought Paul Moore who acted as the injured staff member while we, as health and safety advisors, conducted the interview. His performance was incredibly realistic, demonstrating diligence and attention to detail that brought the scenario to life. This immersive approach added real value to the learning experience, helping us apply investigative techniques in a practical and memorable way. Additionally, the trainer encouraged collaborative learning by organising pair and group exercises that kept everyone engaged and actively involved. Overall, an excellent course delivered by a truly skilled and professional trainer.
Gillian B, 14 Jun 2025
Well structured well planned 😊thought provoking. Defiantly polish up anyone ones current skill sets. Entertaining though provoking educational
Kieran H, 13 Jun 2025
It's always a pleasure to see Nick. I appreciated the AI update.
Mary O, 13 Jun 2025
I have thoroughly enjoyed the day, found it very beneficial to my role and a great refresher.
Monika B, 13 Jun 2025
The content of this module is relevant to our daily jobs. The opportunity to practise interviewing techniques is invaluable. The team enjoyed themselves while learning something new.
LOUISA A, 13 Jun 2025
It is a very informative course. I like that we had the practical aspect of it as well. it will make apply the acquired knowledge more easier.
Emma G, 13 Jun 2025
It was very heavy going, needed some prep work prior to the training in order to fully follow the training and understanding it better. Needed to be more interactive activities. More visual learning opportunities to fit learning style.
Rachael C, 13 Jun 2025
what an engaging personable trainer, offering open discussion within the group to relate to our practice and to problem solve situations using legislation. an empowering and enabling experience which I will recommend to others. thank you