Showing 1–10 of 2,513 reviews (4 star)
From the beginning to middle of the course, it was engaging and enjoyed many class discussions about the things we were learning.
It's a very good course. I really enjoyed it throughout.
The coures helped be understand the way i should be acting and why I should be acting that way in a work environment.
Very well ran and structured. Very well organised prior to the course. However, the course content today didn't feel very relevant and were rather self explanatory. Certain content felt more of a tick box as opposed to any real relevance to the job.
Was a really good course but felt a little bit rushed at the end.
Every topic has been discussed, and more. Satisfied with the lesson.
Good to know everyone else’s experiences and ideas around retaining learner concentration as well as also learning some engagement tactics. I did find it somewhat confusing how the tasks were meta in nature. For example teaching about teaching on teams… on teams itself.
Overall, I found the course very helpful it terms of developing the necessary skills required to find employability in the customer service industry.