Showing 1–10 of 2,504 reviews (4 star)
Good to know everyone else’s experiences and ideas around retaining learner concentration as well as also learning some engagement tactics. I did find it somewhat confusing how the tasks were meta in nature. For example teaching about teaching on teams… on teams itself.
Every topic has been discussed, and more. Satisfied with the lesson.
The course was very interesting lots of great things to learn and great when it is engaging and questions / examples are asked
Overall, I found the course very helpful it terms of developing the necessary skills required to find employability in the customer service industry.
the course was overall very good, we all learned a lot and both the coaches were amazing.
Interesting session, I’m not great with computers, so some difficulty with sorting stuff, would find it easier face to face.