Realise reviews

4.8 (22,158 reviews)
AI summary of reviews

Its knowledgeable, patient trainers are the standout strength: attendees say they explain complex information clearly, check understanding and create friendly, inclusive environments where everyone feels comfortable contributing. Across its courses, learners value the well-structured, well-prepared delivery, practical examples, scenarios, group activities and useful resources that keep sessions engaging and relevant to their roles. They report stronger knowledge, skills and confidence to apply learning at work or progress into new careers. Some feel densely packed sessions would benefit from more time.

Supportive trainersPractical learningClear delivery

Generated from recent reviews; may not reflect every review

Showing 1–10 of 19,201 reviews (5 star)

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“

I enjoyed this course alot, Joanne has brought my confidence up and made me step out of my comfort zone she's really good thank you for that.

Harvey M · 20 Oct 2026
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“

having a laugh

Rihanna T · 20 Oct 2026
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“

Very pleasant. Engaging for all. Relaxed environment.

Riley B · 20 Oct 2026
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“

Thank you to my tutor Joanna she’s helped me so much

Lareice W · 20 Oct 2026
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“

Good course, very well presented

William S · 20 Oct 2026
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“

Joanne is a great course instructor she's been very helpful and supportive these past 2 weeks 😁

Sammy T · 20 Oct 2026
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“

This is a great course and includes everyone. It gives a great understanding of what happens in customer service and how difficult it can be dealing with customers.

Georgia S · 20 Oct 2026
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“

The course is useful and very understanding for customer service and very informative of the different aspects of customer service

Kayden W · 20 Oct 2026
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“

It was exceptional, a really informative, engaging as well as motivational experience. Thoroughly enjoyed it, and getting a lot out of it. The things you learn are inspirational for other parts of my life too. There were a lot of people doing it - unsurprisingly - and Joanna had a much to coordinate, but still had time for personal contact and was very helpful, giving good, expert advice.

Barry S · 20 Oct 2026
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“

Joanna created a lovely environment to learn it and made sure everyone understood what was being taught. Great coach

Chandni P · 20 Oct 2026
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