Realise Reviews

A useful, well run course, giving insight into the overall place of customer service within an organisation and specific aspects of the role.

It was an effective and engaging course that expanded my understanding on the importance and qualities of good customer service.

The course gave an insight into customer services, business standards and trying to deal effectively with customers. It was interesting to learn how to be empathetic to a complainant, but without implying the company accepted liability. It was also interesting to see how customer services operate within a business, as someone who has only experienced it as a customer.

I really enjoy the level two customer service course and learn many key knowledge about how to handle customers. it's a good course for them people who will handle too many enquiries customers.

Great course, amazing tutor. learned a lot. thank you.

I really enjoyed the course, Stuart was an amazing teacher and I couldn't be more happy with the end result

Great course, really informative and everything explained really well. Really supportive tutor who was so helpful.

Very satisfied and grateful for the opportunity to increase my knowledge and experience.

The course was interest and very valuable for the Journey ahead in customer service environment. the Tutors were amazing for the whole training process , however for the course topic is repeating and the length of the course should be based on the classroom knowledge and skills.

Great 1session