Chartered Insurance Institute (CII) Reviews

I found Chris Parslow to be a very effective tutor, credible with great presence and experience

Very good

Training content excellent and effectively delivered by Diane, who is clearly a expert in this field. Extremely thought provoking and informative.

Trainer was extremely knowledgeable and approachable, and engaged well with both myself and my colleague. Material was also excellent and both the material and trainer helped to explain the issues surrounding professional indemnity and various complexities extremely well. Administration and booking was also excellent to my knowledge. the venue itself was suitable if a little cold, however I feel the refreshments and lunch provided by the staff at the venue was a bit sub-par - we were not told when lunch had arrived and was hidden around the corner from the training room, and the water cooler wasn't working correctly.

The facility was changed the day before the event. Fortunately this venue was wonderful and the course and teacher where brilliant. Nothing to complain about.

What Diane doesn't know about BI insurance is not worth knowing. Really good course.

Seemed to be an issue with the handouts arriving, this was due to the courier firm - no blame to be apportioned to the trainer but it did mean some charts, which had coloured lines, were in black and white which meant they were difficult to review. Fascinating course which I would, and have, recommended to others.

Great Course, very informative, came away feeling as if i had learnt a lot. Jonathan was great to listen to as he kept things interesting. The class was not bored once. He was also happy to answer extra questions and spend a lot of time on certain topics that require a little extra focus. Would highly recommend to my Contingency colleagues.

Best facilities I have experienced on a course. Hope to return to ETC. Venues again.

I didn't receive the joining instructions and when I tried to call the phone lines were so busy it took several attempts to get through. It tried emailing but got a response saying you would reply in 10 days! The room at the Town Hall was very cold and apart from water we didn't get a drink until 12.45 as no one seemed to know we were expecting any hot drinks.