Chartered Insurance Institute (CII) reviews

Sarah made the course enjoyable and it was good to confirm the knowledge I already had

Steve was very knowledgeable and it was good to be able to use the building next door as an example case study.

Course was good but unfortunately poorly attended which makes it difficult when trying to use live examples.

Generally good experience with the introduction to insurance course. Location and the centre was very nice. At the beginning of the course its was very good and simple with the information provided. Then the rest of the course kind of felt rushed and couldn't really gain much material towards the ends.

I think it is good for a new starter to insurance but not someone who have been in it for nearly 10 years. not the trainers fault.

There needs to be an advance training session made available

Good course which I found useful and will be helpful in my work some of which involves lengthy premium allocations - so formulas , formatting , navigation tips were all good

Excellent course which was well presented. The handouts have been of use and were an excellent addition to the training itself.

I found the course very informative, interesting and enjoyable. It was eye opening with regard to understanding how easy you don't listen to what is being said. Plus the transactional analysis was especially interesting. I have since run the questions with other members of staff to see if we arrive at the same result and yes we do.

Trainer was excellent and with only 4 delegates it was easy to stay engaged. Room was fine but 3 out of 4 of us went to the wrong venue as we hadn't realised it had changed and there were problems with the computer. Lunch wasn't very good.