Showing 171–180 of 738 reviews
Helen was very approachable, comforting and experienced. Definitely took a lot from the course and very grateful for the opportunity - thank you!
Response: Jess, thank you for your positive feedback and kind comments. I am so glad you took a lot from the course.
Helen provided a fantastic training session, it was informative, and interactive and although discussing sensitive topics, she made it a fun and collaborative session. I would recommend this training to any one who wants to gain further insight into managing Vulnerable Customers. I will definitely be looking out for any other training sessions I can participate in with Helen
Response: Charley, thank you for your detailed and positive feedback and for the recommendation. I am so glad you found the training informative and look forward to seeing you again in the future.
I thought Helen was amazing. I could listen to her all day. She was so engaging and passionate about what she does.
Response: Thank you for your kind comments and positive feedback Malcolm. I really appreciate it.
Informative with practical elements built around strong theory and knowledge within this field, discussions where built off the back of this that where detailed and full of the sharing of ideas and solutions to assist customers during difficult situations. I feel the course enabled me to better support my team and the wider function moving forward. Thank you
Response: Thank you for taking the time to leave such detailed and positive feedback, Will. I am so pleased you found the training informative and that you feel better able to support your team moving forward.
Excellent course gave me an excellent insight into helping those who are in crisis
Response: Thank you for your positive feedback Nicola - I am so pleased you took a lot away from the training.
The training was positively engaging, providing opportunities for cross-department discussions and knowledge-sharing, which was invaluable. Helen encouraged discussions and it was noticeable that she is very passionate about this topic. Helen's knowledge was invaluable! Great training.
Response: Lina, thank you so much for your positive feedback and kind comments. I am really pleased you found the training engaging and valuable for cross-department discussions.
Helen is an inspirational woman with a wonderfully friendly demeanor. She has equipped me with new skills and deeper knowledge, boosting my confidence to tackle more challenging subjects. Was truly a honour to have met Helen today and left me in deep thought with how I react and approach providing condolences.
Response: Thank you for taking the time to leave such positive feedback Ottica and for your kind comments. I am so pleased you feel your confidence is boosted and you gained new skills from the training.
this course was a kind of refresher following on from the ASSIST course i've previously completed
Response: Thank you for your positive feedback - it is much appreciated.
Very good training, dealt with in a sensitive manner
Response: Thank you for your positive feedback and kind comments, Deborah - I appreciate it.
I was really worried about attending at first as this subject is close to home. But I was made to feel at ease almost instantly. Such a lovely lady who runs this course. I feel I'll be able to support customers better in future should this subject arise. I also took a lot away from this on a personal level and it will help me outside of work too. What a great job you all do. Thanks again, Sarah
Response: Sarah, thank you so much for your positive feedback and kind comments. I am glad that you quickly felt at ease on the day and took a lot away from the session. Take care.