Mental Health First Aid Wales reviews

4.9 (6,532 reviews)
AI summary of reviews

Compassionate, knowledgeable trainers make challenging mental-health topics feel safe, accessible and engaging, according to attendees. They value the balance of clear explanation, real-life examples, videos, workbooks, scenarios and group discussion, with inclusive facilitation, regular check-ins and a comfortable pace. The structured ALGEE approach and practical exercises build confidence to recognise distress, start difficult conversations and offer appropriate support at work and in everyday life.

Knowledgeable trainersInteractive deliveryPractical tools

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Showing 761–770 of 6,617 reviews

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I am very happy to have completed this course, I feel very confident on approaching clients with mental illnesses.

Shama A · 18 Sep 2025
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Really beneficial course which will help me support people inside and outside of work. Thank you

Alex S · 17 Sep 2025
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I think it would have been beneficial to have completed role plays to be able to gain individual feedback, other than that, I cannot fault the course. Paul was terrific.

Sarah C · 17 Sep 2025
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Response: Great idea Sarah, will see how I can bring that into play in future courses.

Paul created a really safe and supportive environment for me and the other participants. He encouraged open discussion where we felt comfortable sharing experiences and views without fear of judgement or being dismissed. This approach meant everyone’s contributions were valued, which made the session engaging, fluid, and inclusive. Although slides and videos were used at points for reference or activities, I particularly appreciated that the focus was on two-way conversation. Unlike some training sessions where participants can become disengaged with hours of slide delivery, this felt interactive, dynamic, and genuinely impactful. Through my own experience I was able to relate to many of the example scenarios, but the training also helped me recognise that there isn’t always a single ‘right’ answer. It challenged me to reflect on how my personal experiences, while useful, may not always be the most appropriate way to support others. I found this perspective incredibly valuable, as it provided me with new tools, greater awareness, and broader exposure to the range of issues people may face.

James J · 17 Sep 2025
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Thanks Paul! Really insightful, useful course. You created a safe and comfortable environment for us to discuss everything openly.

Harrie M · 17 Sep 2025
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Paul was absolutely fantastic as a trainer. He made everyone feel so comfortable, really encouraged delegates to contribute but without forcing anyone. Paul made the material very accessible and brought situations to life, with expert knowledge and by using his own experience, wherever possible. Paul was clearly very passionate about mental health first aid. He checked in with us all throughout the course to check on our own wellbeing and offered support prior, throughout and post course. The material itself was very well structured and set at just the right level. I felt that this course gave me far more than I was actually expecting and feel much more confident when dealing with other’s, and my own, mental health going forward. A huge thank you from me!

Kate R · 17 Sep 2025
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Excellent course with good knowledge provided and with discussions throughout it has helped me to feel more confident and equipped to assist in a mental health crisis

Louise B · 16 Sep 2025
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Great course to do. Eye opener. Alan was great

Mlungisi N · 10 Sep 2025
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Thank you to Alan and Simon, the course has been interesting, insightful and I’ve really enjoyed it. Thank you!

Kelly G · 10 Sep 2025
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I really enjoyed the course Alan delivered it really well it was a lot to take in but it will benefit me going forward

James P · 10 Sep 2025
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