Mental Health First Aid Wales reviews

4.9 (6,617 reviews)
AI summary of reviews

Compassionate, knowledgeable trainers make challenging mental-health topics feel safe, accessible and engaging, according to attendees. They value the balance of clear explanation, real-life examples, videos, workbooks, scenarios and group discussion, with inclusive facilitation, regular check-ins and a comfortable pace. The structured ALGEE approach and practical exercises build confidence to recognise distress, start difficult conversations and offer appropriate support at work and in everyday life.

Knowledgeable trainersInteractive deliveryPractical tools

Generated from recent reviews; may not reflect every review

Showing 561–570 of 6,021 reviews (5 star)

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This course helped me understand how to support someone in mental distress, whether that's talking to someone experiencing a psychotic episode or getting someone with substance issues the help they need. Although it is a heavy subject, I really enjoyed discussing these challenges with my peers and working through the ALGEE plan in different scenarios. I am proud to be a qualified mental health first aider, and while I hope I won't ever have to deal with a mental health crisis, I now feel comfortable in doing so. Helena was a great teacher as she approached the course with care, understanding and no judgement. She invoked great discussions and was very patient throughout. She always listened to what others had to say and encouraged us to share our thoughts. Overall, I'm really glad I took this course and would definitely recommend to others.

Joel W · 05 Dec 2025
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Very effective and useful course! Jeremy is a great instructor 😀

Tanya L · 04 Dec 2025
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Delivered well, enjoyed the group discussion. Tutor knowledgeable.. Thank you

Kate W · 04 Dec 2025
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Very good refresher course

Stephen H · 04 Dec 2025
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Brilliant course with simple and effective ways in dealing with mental health issues, understanding them and what to do if a crisis occurs.

Maya M · 04 Dec 2025
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“

Really insightful course delivered in way that prompted and explored our thoughts and beliefs. It was a safe space. Our own thoughts and feelings were considered throughout owing to the somewhat distressing nature of the content. Tristan was able to provide examples and situations to help explore our understanding. It was a very helpful course and the manner in which Tristan delivered it held our attention over the course of the 2 days.

Vikki B · 04 Dec 2025
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Tony was brilliant, really knowledgeable on the subject and is great at getting the message across

David J · 03 Dec 2025
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Tristan did a great job and was very supportive. It was a really useful course for me.

Tarquin A · 03 Dec 2025
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Response: Thank you for the feedback Tarquin, pleased to hear you found the course useful, take care!

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Thank you a great course led by fab trainers.

Lucy J · 03 Dec 2025
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Fab course and the trainers were amazing

Kylie J · 02 Dec 2025
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