Marc`s presentation skills were excellent, putting across course material and linking it with some personal stories. Giving a better understanding and making some of the various sections easier to remember. Marc has a very relaxed manner which makes student feel at ease and able to enjoy and understand the course more.

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Laura C, 04 Feb 2022

I think the course has the right mix of practical and theory contents. It allows you to practice and face some situations already. Amanda is great!

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Lynn K, 03 Feb 2022

I really enjoyed the course and the content which Marc covered. I felt the book wasn't the best at explaining certain issues such as "Anxiety is a normal body response we all experience feelings of anxiety. I felt the book didn't quite mirror the training course itself. I think covering the course over two days is an appropriate time. I did like the way Marc conducted the course and gave us an insight and examples of real life situations he has encountered. Marc was very mindful that some people in the group were obviously going through personal issues themselves, he asked the group as a whole if anyone would like to share experiences which was lovely as he didn't target one person which i have seen with previous instructors. Marc thanked anyone who did want to share their own stories. Overall, he really made this course as it is very sensitive and can stir a lot of emotions and you have to have "the right person" to do this.

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Lorna B, 03 Feb 2022

Marc created an environment that enabled to group to contribute freely, which added to the richness of learning.

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