Cerys L, 10 May 2023
Mark was very engaging and easy to listen to, very nice and made the course easily digestible and enjoyable!
Michael F, 10 May 2023
Mark the tutor was very good, helpful, insightful and informative.
Emma W, 10 May 2023
Course leader was fantastic - engaging and informative from the start. The course was thought provoking and a lot more informative than expected.
Matthew A, 09 May 2023
I enjoyed the 3 day course will Paul . Paul was very friendly and knowledgeable and nothing was to much trouble
Shane D, 05 May 2023
George is by far the best trainer I’ve ever had. He kept the course engaging and fun, whilst also keeping it on topic. I found the section surrounding listening particularly engaging, and I will be able to build on that going forward.
Nikki d, 05 May 2023
Really interesting day with very interesting facts in a relaxed and engaging way.
David B, 05 May 2023
It made me think about the nature of communication and how we can pick up when the customer states something that is not quite being said.
Alun E, 05 May 2023
I enjoyed the course and felt Paul was very informative, it also help that Paul made the course interactive and allowed us to share previous experiences as examples.
Taylor D, 05 May 2023
From the moment the course started, you can tell that George is a very intellectual human who is passionate about the topic. This instantly makes the course more interesting and engaging and I very much enjoyed