Showing 141–150 of 1,573 reviews (4 star)
Thank you very much, what I have learned will help to improve in my role.
Second session of a two day course. Interesting and insightful. Thank you
Would of been good to have shared some more examples of life experiences
This course was good and the easy to follow along with.
Positive and engaging course, lots of different knowledge and experiences shared.
really good course. although you think you know everything and I feel confident with my customer service skills I felt I still discovered more about techniques and how to apply more effectively. Also reassurance was given on handling situations.
I'm happy with the material provided though as someone who struggles with attention when reading. It would have been nice to have had a little less PowerPoint and Book Reading. Though the trainer was able to suggest some alternative sources which were very helpful.