Attendees consistently value the trainers’ ability to create welcoming, safe spaces where everyone contributes without pressure. They describe sessions as clear, energetic and interactive, balancing useful theory with discussion, group work, role play and realistic examples. Reviews highlight well-organised delivery, approachable expertise and resources that support reflection and immediate application at work, helping learners build confidence and practical skills. Some suggest allowing more time for practice.
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Showing 311–320 of 3,636 reviews (5 star)
Steph was great and made the session interactive.
It was a very interactive learning session
Thanks to Claire for facilitating an inclusive training.
Understanding the difference between sympathy and empathy + the response with TED and allowing the silence to permit the story to unfold to create a comfortable environment
Very nice to attend this course