Showing 171–180 of 3,719 reviews (5 star)
I really enjoyed today, I learnt a lot as always, Claire is a breath of fresh air and makes it interesting
Module 3 was very insightful! I have learnt ALOT about different behaviours of people and also learnt a lot by my own behaviours which I can adapt in certain circumstances but also be able to learn from some of the negative or not so confident behaviours
As always really appreciate the clarity with the topic thanks Steph
I’m working in a complaint prone environment (emergency department) of NHS. Therefore, managing complaints and appropriate responding is of pivotal importance to my work. Thank you Steph for the interesting discussion
On a topic where people might feel shy to contribute their opinions, it is important to prioritize their feedback or comments when they raise their hands.
Training was super fun and interactive that helps to remember the learnings. The sweets and small toys are helpful to keep us focused.