Maguire Training Reviews

A good course that has taught me some new ways of approaching situations, such as the callout/call in action

The overall structure and message of the workshop was good and a valuable session to have been delivered and shows that CGTC is responsive to employee engagement surveys. Putting this particular element of feedback in to practice was reactive and perhaps highlight CGTC as being a reactive employer rather than conscious or conscientious as an employer. Given time and resource this could have been improved by delivering to smaller groups over a longer time frame starting with the areas of the business that scored lower in the engagement survey, addressing the specific points of feedback that were received. Since the sessions were booked in, and over the course of the last week since they began, I have heard comments from people that it came across as a tick-box exercise to address the feedback. To combat this, follow up calls could be arranged 6-8 weeks after the initial call to find out what people have done with the commitments they made at the end of this session to improve communication and see what changes have come from it. Whilst 'intention - impact' is part of the Company Induction for new starters, this could be fleshed out into its own workshop as part of new-starter onboarding / post-probation onboarding

Well balanced with not too many team puts

Karen was wonderful. Her pace was perfect. I really enjoyed it because it was an interactive session that held my attention. Also, allow other attendees to speak. Learning objectives and outline were clear. I have many tips for my future sessions. Looking forward to future sessions as a refresher.

Excellent trainer and wonderful teachings experience - Thank you Karen

Useful approach to this topic, didn't retread obvious old stuff, so food for thought and action.

Loved the course content and delivery. Samantha was really knowledgeable, enthusiastic and engaging. I feel this course should be extended to our monument managers.

Enjoyed seeing my wider colleagues! We work very much in regional teams now and some of the early break outs were about catching up as much as discussions. It might also be that we are less aware of what others a doing so the final exercise was a good insight and a spur to action. Thanks!

What I found really powerful was when Sam listed three words (from the survey) i.e. cliquey , excluded to set the tone. As as business we need to do more around providing resources/training/signposting for bias training, conflict etc

I enjoyed throughout the whole session, the explications and materials were presented in an informative manner, and raised awareness and provided with much reflection opportunities and guidance on how to act and behave the most appropriate and professional way.