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Enjoyed the session, took lots of valuable info and tools away of how to manage conflict, and how to elicit enhanced communication from patients
The course was very helpful and also enjoyable. I hope to be able to put into my practice when I return to work.
The session was really interactive.Enjoyed to the bits and did have a very beautiful study day.Steph did take time to hear out everyone and had time for all of us.
Very useful tools in communication I challenging situations.
Thankyou your a lovely facilitator really engaging