Really interactive and helpful despite having to complete over Teams meeting. Good mix of presentations vs discussion. Good examples given by Rachel too . Impressed that Rachel took time to note differences in Home Group language that is not seen in other companies.
I thought the training was brilliant, very engaging and the trainers kept it really interesting. I learned a lot about pbs and it made me think about the way I currently work. The trainers were both great and I feel they brought the most out of everyone.
Virtual training it's not ideal or the best but Andy and Rachel has made the training very comfortable and inclusive for everyone Learnt a lot from this training that will help me and my colleagues to provide the best support for our customers Thank you Andy and Rachel
Although this was done via teams due to covid both Andy and Rachael had brilliant skills in keeping the whole group (8 people) engaged throughout using the mediums available to them-workbooks team chat. Knowledgable trainers with a depth of experience to make the subject relatable. Really enjoyed the course.