Showing 9,911–9,920 of 25,842 reviews
Kelly was not present just Amy and she was brilliant, so down to earth and friendly which made for a warm and inviting environment. Her knowledge was excellent considering she has not been in the position long.
Kirstie creates a very safe and calm training room. It is easy for participants to ask questions and discuss things. I am conscious that as an associate trainer I have not been seen to demonstrate all the physical skills during the refresher, as we would for our own staff refreshers. I brought my own questions and queries and remain confident in my own delivery of the teaching and practice of the skills but I could be concerned around other AT confidence and competency if they have not had opportunity to demonstrate all the skills.
Response: Hi Tom. Thank you for taking the time to leave detailed feedback. Unfortunately, there is not time for every trainer to deliver every skill and the idea of a refresher is to recap rather than reteach. As you know from the recent observation in your organisation, we observe all associate trainers delivering in their environment in their first year of training and therefore are confident that we have robust measures in place to ensure trainer competence. Where trainers either self-identify as lacking confidence, or this is observed by others, extra support is provided on an individual basis. Please do not hesitate to contact us if you wish to discuss this further.
Stephen was a really good and engaging trainer, he has supplied me with a lot of useful information that will be key in helping me to give our YP the best care possible
Response: Hi Nick. Thank you for taking the time to leave feedback. It is great to hear you enjoyed the delivery and even better to hear this will support you within your role. We will ensure we share your feedback to Stephen. Thanks again!
Very useful course, delivered well at just the right pace.
Great refresher - informative. Trainer excellent knowledge
Response: Hi Samantha. Thank you for feedback. We are glad to hear you enjoyed the refresher course delivered by Jonathan.
Trainer was very knowledgeable, friendly and understood what he was talking about.
Response: Hi Samara. Thanks for taking the time to leave feedback. It is really great to hear you enjoyed the course and found the trainer knowledgeable and friendly. We will ensure to share your feedback with Jack.
Really enjoyed the Level 3 refresher course. The trainer was really relaxed and engaging. He shared experiences and made the refresher course enjoyable.