Jack was a brilliant trainer. Session was kept interesting and very interactive. Jack was knowledgable and the break away self protection was taught very well. Learnt a lot from the course, thank you.

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Catherine F, 14 Jan 2026

Jack had great knowledge, enthusiasm, and ability to explain concepts clearly made the session highly engaging and meaningful. Jack created a safe and supportive learning environment where everyone felt comfortable to ask questions. The real-life examples, practical strategies, and interactive activities helped bring PBS principles to life and made them easy to know how to apply in day-to-day practice. This has increased my knowledge and understanding of diversion skills as well as the physical aspects such as breakaway and self protect skills. Thank you so much!

Response : Hi Catherine. Thank you for your feedback. I’m glad to hear that you found Jack knowledgeable and engaging, and that his clear explanations helped create a supportive learning environment. It’s also good to hear that the examples, strategies, and interactive activities supported your understanding of PBS principles and their application in practice. We hope the session provides ongoing support for your role.

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