Kathryn M, 22 Nov 2023
Very interesting. It should be a common practice in all our services. I can't wait to implement this in service. I hope that it will be rolled out to all staff so we can have a consistent approach. Lee was a very engaging training, very knowledgeable about the subject. He believes in what he teaches. RegardsResponse : Hi Kathryn. Thank you for leaving feedback. We work really hard to ensure that the course material is of a high quality. It is great to hear that you found it so and you can implement a consistent approach within your working environment and home environment. We will ensure we share your feedback onto Lee.
Nicola M, 22 Nov 2023
The course was very interesting and Lee was very engaging. The content of the course is really relevant to supporting customers on a day to day basis and also relevant to developing positive staff attitudes and approach.
Paul P, 22 Nov 2023
Only 1 issue. The windows could do with some blinds. Lots of people walking past windows alittle distracting. Pearl did really well explaining all the topics and using her own personal examples of situations.Response : Hi Paul, Thank you for taking the time in leaving feedback. We will be sure to share your feedback with Pearl. We are glad you enjoyed the course delivery.
Caitlin A, 22 Nov 2023
I found the course very interesting and helpful. I’ve learnt a lot about positive behaviour and has given me confidence in making the right judgement when an incident accurs.
Roberta D, 22 Nov 2023
I have learnt so much over the last couple of days, which I will use both in work and in my own life. Trainer Lee was very engaging and knowledgeable and I really enjoyed the course. Thank you!
Laura C, 22 Nov 2023
Really enjoyable course, good content and great pace
Jodie C, 22 Nov 2023
Very good .. informative enjoyed itResponse : Hi Jodie, Thank you, I'm so glad you enjoyed the course. We'll be sure to pass on your comments on to Rozanna.
Tracy F, 22 Nov 2023
Informative and interesting. Good group and nice trainer.Response : Hi Tracey, Thank you for taking the time to leave feedback. It's great to hear you enjoy the course and the delivery.