Showing 4,681–4,690 of 22,503 reviews (5 star)
I really enjoyed the course. It has provided me with helpful and useful advice in order to discuss how a customer may be feeling and how I may be able to assist.
It was very helpful course which I feel will help me within my role as an Income Officer at Your Housing Group, as people do state they are feeling like killing themselves due to rent arrears and it is knowing how best to help.
Fully enjoyed the course. This has been a refresher for me and I have learnt a lot of different tools to help support me if faced in this situation
It was a very good course with good interaction with other participants, everyone was made to feel comfortable about such a sensitive subject
Brilliant course well delivered knowledgeable tutor