Showing 2,091–2,100 of 4,313 reviews (4 star)
The training was useful. I am concerned that I may miss signs that may not be evident when talking to a customer as our interviews are conducted on the telephone, there would be no visual signs so may be harder to identify a person with suicidal thoughts.
Good content but may be difficult to fill transfer to our work environment, given the nature of complaint resolution
very insightful, definitely feel more prepared to deal with a suicide situation going forward.
Good content but may be difficult to fill transfer to our work environment, given the nature of complaint resolution
Really informative. Has given me the confidence to meet this "head on".
Some issues with the workbook not matching content. Some parts seemed a little rushed
Well delivered, interesting and practical. Great half day. Thank you.
I feel that the pace was very slow, it could be delivered in 6 hours. The communication about end time was confusing. I thought it will finish at 1pm on both days and some of the other delegates had the same understanding. Being a practicing Muslim Friday and then finishing 1:30 is not a suitable time.,Many thanks to the tutor who managed to plan the break at a time I could do my prayers. Many thanks for providing the opportunity to attend the course and free.