Showing 2,041–2,050 of 27,665 reviews
Good course aimed at departments that have limited interactions with people who are in crisis. Enhanced Customer Care team would be less relevant as these are interactions that we are trained to take and have a lot of guidance around.
Venue - room too small. Too noisy - noise of store and warehouse
Overall, this course seem to be a small refresher for my role, this was more facts and data to start, in my role I do this on a daily basis so already know the speaking technics and skills needed, this was beneficial for someone who has never engaged with someone in a crisis but for those who regularly do them was a not very informative for us as we already know majority of this stuff and was hoping for more hands on knowledge.
I like the idea of a workbook to follow alongside the presentation. Gavin was great trainer
Very interesting course and I feel I could confidently put this info into practice if required .
I throughly enjoyed the course and was very informative.
Relevant training. Everyone has a responsibility to prevent suicide.