Showing 841–850 of 1,515 reviews (5 star)
It was a really useful course. Audrey was brilliant and she taught me a lot over the 2 days and helped Improve my confidence on how to deal with certain situations on the phone.
I fully enjoyed the course, although I have done many customer service courses in the past I have learnt alot from this and will defiantly be using some of the information I have learnt going forward.
A great course which built confidence within me to make outgoing course and made me more aware of words and phrases not to use.
Interesting course, lots of information to absorb with interactive elements
Gary explains everything in details, helps you understand the tasks if you don’t understand it.
Very good course, very informative. Covered a lot of topics - reaffirmed and learned new things
Interesting course, lots of information to absorb with interactive elements
Patrick makes sense of everything which we discuss and provides valuable insight. His knowledge is extremely good and I really learn a lot from his sessions.
Very good session and was great to review how to negotiate and the psychological factors