Showing 1,081–1,090 of 2,021 reviews
I found the course very informative and certainly refreshing and Audrey is lovely and a really good trainer.
Very enjoyable course, with lots of great relevant content.
Very interesting, and course content very good. Audrey was lovely, very animated and made you want to participate
It was a really useful course. Audrey was brilliant and she taught me a lot over the 2 days and helped Improve my confidence on how to deal with certain situations on the phone.
Always enjoy Karl Morris training courses and this did not disappoint. Really useful to discuss value levers specific to our business and the conditions for a negotiation to take place. Also very interested in the section related to planning for and recognisee games and tactics.
A great course which built confidence within me to make outgoing course and made me more aware of words and phrases not to use.
Interesting course, lots of information to absorb with interactive elements
I fully enjoyed the course, although I have done many customer service courses in the past I have learnt alot from this and will defiantly be using some of the information I have learnt going forward.