Supportive, knowledgeable trainers are the course’s clearest strength: they explain customer service clearly, adapt to individual learning needs and welcome questions. Sessions are interactive and enjoyable, using discussions, group activities and varied teaching methods to make the content easy to understand. Reviewers value the well-paced structure, useful materials and practical examples, reporting stronger confidence, refreshed skills and knowledge they can apply at work and in future job searches.
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Showing 71–80 of 282 reviews
Claire is a really good tutor she’s made me learn a lot of things to do with being a customer service person
Thank you for being a cool teacher Carrie :)
Ryan is great at teaching and explaining things
Thanks for all knowledge and personality.
No word to express how am grateful to the tutors. Very supportive, understanding and very caring.
Venue not good as windows let in too much sun light. Parking not guaranteed.
Excellent presentation 👌