Level 1 Award in Customer Service reviews

4.8 (278 reviews)
AI summary of reviews

Supportive, knowledgeable trainers are the course’s clearest strength: they explain customer service clearly, adapt to individual learning needs and welcome questions. Sessions are interactive and enjoyable, using discussions, group activities and varied teaching methods to make the content easy to understand. Reviewers value the well-paced structure, useful materials and practical examples, reporting stronger confidence, refreshed skills and knowledge they can apply at work and in future job searches.

Supportive trainersInteractive sessionsPractical learning

Generated from recent reviews; may not reflect every review

Showing 61–70 of 282 reviews

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“

A good enjoyable course, I learnt various things.

Lynn L · 20 Jan 2025
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Stuart comes across clearly and has good working life experiences and fits into the subject at hand.

Paul H · 08 Jan 2025
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I really Enjoyed the lessons and the delivered material which was really useful and i will use all the new knowledge

Oldham
Asma M · 27 Nov 2024
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I enjoyed the course and expanding on my previous knowledge.

Oldham
Thomas B · 27 Nov 2024
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I really enjoy course, I learn a lot new things and it was nice to meet such a good tutor and course members

Oldham
Madina M · 27 Nov 2024
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Claire did a great job

Kenny F · 12 Nov 2024
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“

Well delivered course, nice and friendly tutor that covered the information well

Clare E · 12 Nov 2024
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“

Enjoyed the course

Graham B · 12 Nov 2024
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“

Thank you for this experience I recommend if looking for work or job

Dylan S · 24 Oct 2024
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“

It was well done

Finlay W · 24 Oct 2024
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