Level 1 Award in Customer Service reviews

4.9 (261 reviews)
AI summary of reviews

Supportive, knowledgeable trainers are the course’s clearest strength: they explain customer service clearly, adapt to individual learning needs and welcome questions. Sessions are interactive and enjoyable, using discussions, group activities and varied teaching methods to make the content easy to understand. Reviewers value the well-paced structure, useful materials and practical examples, reporting stronger confidence, refreshed skills and knowledge they can apply at work and in future job searches.

Supportive trainersInteractive sessionsPractical learning

Generated from recent reviews; may not reflect every review

Showing 31–40 of 228 reviews (5 star)

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A great course Great team Great instructors

Carl C · 26 Mar 2025
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Brilliant, want to do more courses

Emily L · 26 Mar 2025
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Great Course, Great Group and Great Trainer

James W · 26 Mar 2025
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Amazing work from Realise. Keep it up.

Rowena H · 26 Mar 2025
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Fun enjoyable friendly

Chantel H · 26 Mar 2025
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Good

Jayanti S · 26 Mar 2025
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I feel like I am confident in working well in a team now

Daniel M · 20 Jan 2025
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Liam was a very good help

Harry A · 20 Jan 2025
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Great course. An the tutor Liam O'brien is an abolute great guy. Super positive. What a gem 😂

Arkadiusz N · 20 Jan 2025
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The sessions were fun I enjoyed it a lot

Tiegan H · 20 Jan 2025
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