Level 1 Award in Customer Service reviews

4.9 (261 reviews)
AI summary of reviews

Supportive, knowledgeable trainers are the course’s clearest strength: they explain customer service clearly, adapt to individual learning needs and welcome questions. Sessions are interactive and enjoyable, using discussions, group activities and varied teaching methods to make the content easy to understand. Reviewers value the well-paced structure, useful materials and practical examples, reporting stronger confidence, refreshed skills and knowledge they can apply at work and in future job searches.

Supportive trainersInteractive sessionsPractical learning

Generated from recent reviews; may not reflect every review

Showing 11–20 of 228 reviews (5 star)

Sort by

Yes I enjoyed the course

Abbas N · 08 Oct 2025
1 person found this review helpful. Did you?YesNo
Report review

It was really a good course. I learned alot about customer service. It was my first time learning these things and it was sort of fun , especially tutor was quiet helpful which made everything much easy.

Maryam S · 08 Oct 2025
1 person found this review helpful. Did you?YesNo
Report review

Thank you very much.

Sharifuddin C · 08 Oct 2025
1 person found this review helpful. Did you?YesNo
Report review

Thank you very much

Abdalrahman M · 08 Oct 2025
1 person found this review helpful. Did you?YesNo
Report review

Very good tutor

Nikash H · 08 Oct 2025
Helpful review?YesNo
Report review

Very good

Mohammad S · 08 Oct 2025
Helpful review?YesNo
Report review

Knowledgeable course providing important information around all aspects of customer service.

Sayf A · 08 Oct 2025
Helpful review?YesNo
Report review

A good experience over all

Bradford
Ceri-lea D · 20 Aug 2025
Helpful review?YesNo
Report review

The venue was unnecessarily cold and the people inside were sometimes shivering a bit in the classroom.

Bradford
Nicholas S · 20 Aug 2025
Helpful review?YesNo
Report review

It is a lovely venue , the only complaint would be , the room was cold.

Bradford
Ewa H · 20 Aug 2025
Helpful review?YesNo
Report review