Level 1 Award in Customer Service reviews

4.9 (261 reviews)
AI summary of reviews

Supportive, knowledgeable trainers are the course’s clearest strength: they explain customer service clearly, adapt to individual learning needs and welcome questions. Sessions are interactive and enjoyable, using discussions, group activities and varied teaching methods to make the content easy to understand. Reviewers value the well-paced structure, useful materials and practical examples, reporting stronger confidence, refreshed skills and knowledge they can apply at work and in future job searches.

Supportive trainersInteractive sessionsPractical learning

Generated from recent reviews; may not reflect every review

Showing 101–110 of 228 reviews (5 star)

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Great course. Thank you.

Greater Manchester
Rafal O · 11 Oct 2023
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Response: Thank you for your feedback. It was a pleasure to have you in the group. I wish you the best of luck in your future career.

Well presented. Paced well. Filtering candidates before course.

Greater Manchester
Wolodymyr K · 11 Oct 2023
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Response: Thank you for your feedback. It was a pleasure to have you in the group. I wish you the best of luck in your future career.

Excellent course

Greater Manchester
Abiodun O · 11 Oct 2023
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Response: Thank you for your feedback. It was a pleasure to have you in the group. I wish you the best of luck in your future career.

Am happy to be part of the training course. It really change my views about how to treat customer better.

Greater Manchester
Korede O · 11 Oct 2023
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Response: Thank you for your feedback. It was a pleasure to have you in the group. I wish you the best of luck in your future career.

Really good course very well deliveries by Toni Bartle

Bradford
Michael O · 22 Sep 2023
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Good course

Bradford
Sheila A · 22 Sep 2023
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Paul was class very good teaching style made it go quicker than it should of been.

Bradford
Sam S · 02 Sep 2023
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Sue is a brilliant tutor. Very engaging and informative. Made our course very interesting and informative through interactions.

Greater Manchester
Nazreen A · 30 Aug 2023
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Its good to attend that meeting and i learnt alot.

Greater Manchester
Svaiba S · 30 Aug 2023
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Sue is a very professional tutor, explaining everything in details and giving lots of information, advice and examples. I had a very positive experience due this course

Greater Manchester
Emilia D · 30 Aug 2023
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