Level 1 Award in Customer Service reviews

4.9 (261 reviews)
AI summary of reviews

Supportive, knowledgeable trainers are the course’s clearest strength: they explain customer service clearly, adapt to individual learning needs and welcome questions. Sessions are interactive and enjoyable, using discussions, group activities and varied teaching methods to make the content easy to understand. Reviewers value the well-paced structure, useful materials and practical examples, reporting stronger confidence, refreshed skills and knowledge they can apply at work and in future job searches.

Supportive trainersInteractive sessionsPractical learning

Generated from recent reviews; may not reflect every review

Showing 111–120 of 228 reviews (5 star)

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I liked the teaching techniques applied. Course outlines was very appealing.

Greater Manchester
Syed A · 30 Aug 2023
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After being away from business for a while, this course has helped me refresh and update my skills and knowledge.

Greater Manchester
Jose R · 30 Aug 2023
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The full course is very nice. We learn so many things. Good for future.

Bradford
Shirishkumar P · 23 Aug 2023
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Really appreciated the course and support

Bradford
Amy F · 16 Aug 2023
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Easy to get along with and happy overoll but if I don’t understand something he never judged

Bradford
Jasmine N · 16 Aug 2023
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Paul was really lovely and a good teacher, taught us so well

Bradford
Chloe G · 16 Aug 2023
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I felt like I learnt some really interesting things these past two days, really helped improve my knowledge and confidence. Like knowing how to properly approach customers in an environment it really helped

Huddersfield
Holly F · 11 Aug 2023
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A good course which does improve your knowledge.

Huddersfield
Mohammed I · 11 Aug 2023
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The tutor was very helpful and gave us lots of knowledge and made it a happy, friendly environment.

Huddersfield
Gregory J · 10 Aug 2023
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Very good trainer.

Bradford
Saarah S · 18 Jul 2023
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