Managing Complaints and Clinical Accountability Reviews

This highly educative and interactive course is very insightful and I am sure has equipped me to appropriate handle clinical complaints

Satisfactory

Enjoyed the training and was useful for everyday practice

Great session. Really enabled the group to reflect and Steph was upbeat and engaging throughout.

Steph is a very good presenter and great in her overall style , very worthwhile course

An excellent course with a brilliant trainer! Thanks Steph

Absolutely brilliant trainer and made the course so enjoyable. Wish Steph could do all our training - 5 stars :)

Excellent course, wonderful presentation. Left feeling more knowledgeable and confident.

Really lovely day with Steph talking about complaints and how to respond. Thank you so much for an enjoyable day! A knowledgeable lady!

Very well presented