Managing Complaints and Clinical Accountability Reviews

I was really grateful to Steph for giving up plenty of time to network and interact with each other. She recognised we are colleagues who work remotely and how important that was.

Thank you Steph. Very productive session.

Enjoyed the training and was useful for everyday practice

Satisfactory

Excellent course with lots of tips and guidance.

More applicable complaints i.e. from MPs. Some dates in the examples were confusing.

Brilliant !

great course it did refreshed my knowledge

Very helpful, and very interesting and useful conversations in the different rooms. Everyone was participating, felt at home.

Educative and very helpful