A safe, compassionate approach makes this difficult subject accessible: attendees value knowledgeable, empathetic trainers who create space for honest discussion without pressure. They describe clear, well-paced sessions combining practical frameworks, language, scenarios, role play, videos and breakout activities, supported by useful workbooks and signposting resources. The course helps them recognise warning signs, ask direct questions and feel more confident supporting people in crisis at work and beyond.
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Showing 771–780 of 9,080 reviews
- excellent course well delivered - tutors communicated well and ensured group safety throughout session - very relevant to practice - range of examples and scenarios
Good course, which I implore everyone to do. Vas is an amazing tutor
Excellent course that possibly needed a little more time
Good course. Would recommend to those who have no knowledge of the subject.
Really interesting call which I feel should be delivered to all call takers in the FCC