A safe, compassionate approach makes this difficult subject accessible: attendees value knowledgeable, empathetic trainers who create space for honest discussion without pressure. They describe clear, well-paced sessions combining practical frameworks, language, scenarios, role play, videos and breakout activities, supported by useful workbooks and signposting resources. The course helps them recognise warning signs, ask direct questions and feel more confident supporting people in crisis at work and beyond.
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Showing 611–620 of 7,497 reviews (5 star)
Excellent course that possibly needed a little more time
Really interesting call which I feel should be delivered to all call takers in the FCC
Very good course and really enjoyed. A lot to take away from!
Really great training session engaging and informative.
Great course and supportive to how we can help
I want to do the accredited course following this
It was really helpful with engaging content