Michelle W, 11 Dec 2020
Really useful training and now feel much more confident in listening and signposting when faced with that situation
Victor E, 11 Dec 2020
Very informative course. Debbie the Tutor was very helpful.
Kelly B, 10 Dec 2020
I attended the course as a means of rounding out my call handling techniques, as I spend a lot of time on the phone both to the public and those reporting to me. The course underpinned a lot of the things I do when speaking to people already, and has given me a level of confidence that I didn't perhaps have before in dealing with a conversation where the other party could be considering suicide as an option.
DR H, 10 Dec 2020
THE COURSE WAS INFORMATIVE AND WILL HELP ME AS A PRINCIPAL TO INCREASE MY LISTENING SKILS AND UNDERSTANDING AND BE A STRONG MORAL SUPPORT TO ALL MY STUDENTS AND STAFF MEMBERS.
Rachel G, 10 Dec 2020
Well structured course with good slides and discussion balance
emily w, 10 Dec 2020
Really great training, will definitely be looking in to the full day course