Practical, interactive learning is the course’s clearest strength. Attendees value the balance of PBS theory, de-escalation and RPI skills with demonstrations, discussion and ample hands-on practice. Trainers are consistently described as knowledgeable, approachable, patient and clear, using humour and real-life workplace examples while adapting the pace to individual needs. The refresher helps attendees correct techniques, understand behaviour and feel more confident applying safer, person-centred approaches at work.
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Showing 3,651–3,660 of 4,480 reviews (5 star)
Great course all round. Great refreshing of knowledge
Andy was fantastic as always at teaching this class again under the new conditions it was a great day.
Excellent course , Andy so passionate about the training.
Andy is very good at demonstrating and getting across the course. He is very passionate in his role and provides the best training. It is the only course I look forward to doing.