Practical, interactive learning is the course’s clearest strength. Attendees value the balance of PBS theory, de-escalation and RPI skills with demonstrations, discussion and ample hands-on practice. Trainers are consistently described as knowledgeable, approachable, patient and clear, using humour and real-life workplace examples while adapting the pace to individual needs. The refresher helps attendees correct techniques, understand behaviour and feel more confident applying safer, person-centred approaches at work.
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Showing 1–10 of 4,440 reviews (5 star)
Great refresher course, explained very well and all questions and queries answered.
Very useful course, it was good to refresh on the practices to ensure I am using them correctly in my work place
Really informative, professional, confident and knowledgeable
Very informative, answered all questions. Venue was fine, refreshments given. Clean.