Practical, interactive learning is the course’s clearest strength. Attendees value the balance of PBS theory, de-escalation and RPI skills with demonstrations, discussion and ample hands-on practice. Trainers are consistently described as knowledgeable, approachable, patient and clear, using humour and real-life workplace examples while adapting the pace to individual needs. The refresher helps attendees correct techniques, understand behaviour and feel more confident applying safer, person-centred approaches at work.
Generated from recent reviews; may not reflect every review
Showing 3,641–3,650 of 4,480 reviews (5 star)
I found Kirsties knowledge of mental health particularly beneficial.
Excellent as always, informative and very engaging
Brilliant training and detailed breakaway information/skills
Really knowledgeable. Felt course went well with covid restrictions in place.
Brilliant knowledge, really enjoyable, all covid-19 safe. Thanks again